James O’Donovan of Newton, MA: Three Skills all Property Managers Need

James O’Donovan has worked as a property manager in Newton, MA for several years, helping tenants solve their maintenance problems and other issues. He has learned over time to anticipate problems before they sour tenants’ opinions and experiences with the property owners, who he works for. 

O’Donovan has learned over time that he needs to refine these three skills to be successful in this career:

·         Customer service

Basic customer service skills are critical for all property managers. These professionals deal with many tenants on a daily basis and have to represent their property management companies or property owners well.

·         Basic maintenance

Property managers usually coordinate maintenance visits with contractors and experts to service appliances and solve problems for clients. James O’Donovan challenged himself to learn maintenance skills so he can help tenants immediately in Newton, MA.

·         Communication

Communicating with tenants, property owners and management groups is a key skill for any property manager to ensure that all issues are corrected quickly and efficiently.

James O’Donovan has created solutions for his tenants in Newton, MA for several years.